We do not refund the cost of tattoo removal after you have had the procedure. If you do not proceed on the day you will not be charged. It is our policy not to charge for consults.
Tattoo removal is highly variable and dependent on many factors. Sometimes we cannot predict results or the outcome. If you are unhappy with your results or have feedback for our team, please don’t hesitate to contact us at firstname.lastname@example.org,au. We highly value feedback.
If you do not turn up for your appointment without canceling online or contact us within 24 hours there is a $50 dollar cancellation fee.
We take customer service extremely seriously. If you wish to make a complaint, please email email@example.com and our team will aim to respond within 48hrs. Our complaints policy is also available on request.